It also has to be at the store. HEB Grocery Pickup is an offering in select areas of Texas that allows customers to order groceries through its website or the My H‑E‑B Partner app available on a smartphone. After you place your grocery order via the My H‑E‑B Partner app or website, an H‑E‑B Partner or agent will do all your shopping for you, carefully packaged and ready for curbside pickup.